Services
Popular Categories
Dispatch
You will learn how to add a new dispatch, where to see the history, the list of voided dispatches or the list of pending dispatches. Also, learn how to filter out the data or use the search function.
Waybill
A waybill is used to track the delivery of goods from one location to another. It contains information about the sender, recipient, and the items being shipped. In conjunction with the dispatch app, the Waybill function helps to create documentation for invoicing clients.
Roustabout
A portal where you can list your miscellaneous services, set their prices, and offer them to your customers.
This feature is currently under development with a lead time of 6-8 weeks.
Employment
An application portal tailor-made for the oilfield management industry. A mobile-friendly platform that will ask the required questions, secure the data, and help the screening process a breeze.
We can also digitize the new hire onboarding paperwork.
OTR
Over the Road Transportation- a side hustle for many water-hauling businesses. During downtime, if you want to utilize your trucks to transport goods – OTR can help you manage those services.
Website
We create responsive websites that represent your brands. Our package contains hosting, content management, and ongoing optimization.
Frequently Asked Questions
What does the tech support look like?
If you open a ticket, we get back within 24 business hours.
My Company had its way of working- how the system will fit?
We believe no business operates alike. During the onboarding time, our team members will visit your workplace, get to know your team and train them onsite. We are also open to minor customizations to the program to fit your unique business needs.
What type of data will I be able to see in my report?
A usual dashboard will contain the number of tickets opened in a given period of time, types of tickets, tickets by customers, dispatchers, or drivers.
How many accounts will come per license?
You will have unlimited accounts per license.
What does onboarding look like?
Our onboarding covers two components:
Setting up the System:
The system runs on data, and that data needs to come from you. However, at the beginning, we work with our clients to populate the list of wells, equipment, services, or drivers.
Training:
- We provide initial training so that the new team is familiar with the software.
- Our knowledge base is helpful for reference.
- Further, for any questions or concern, you can reach us via the Help Desk.
What devices are required to run the mobile app?
Currently, our app runs on Android tablets due to their competitive price point. However, based on the client’s request, we can add the software to the OIS environment.
Still looking for an answer?
Contact us at hello@techknowworld.com
Let the technology help you grow